Privacy Policy

1. Who we are

This Privacy Policy describes how Toigo Tech (“we”, “our”) processes personal data when you visit the institutional website toigotech.com and the contact channels listed there.

Controller: Toigo Tech. Privacy contact (DPO / data protection officer): contato@toigotech.com.

2. Scope

This policy applies only to Toigo Tech’s marketing and company website.

SaaS products built by Toigo Tech (for example, THealth) have their own privacy, terms, and cookie policies inside the product application. Use of those products is governed by the product policies, not by this document.

3. What data we process

Depending on how you interact with us, we may process:

• Contact data you voluntarily provide when starting a conversation by email or WhatsApp (name, email, phone number, and message content).
• Technical browsing and site operation data, such as IP address, user-agent, date/time, and hosting infrastructure logs, as needed for security and operation.
• Local preferences on your device (for example, light/dark theme), stored in the browser without direct identification.

4. Purposes and legal bases

We process this data to:

• Respond to inquiries and business conversations you start (pre-contractual steps — LGPD art. 7, V).
• Operate, protect, and improve the website (legitimate interest — LGPD art. 7, IX), with proportionate safeguards.
• Comply with legal or regulatory obligations when applicable (LGPD art. 7, II).

5. Sharing

We do not sell personal data.

We may use processors that handle data on our behalf (for example, hosting and site delivery), under our instructions and with appropriate security measures. Third-party channels you choose to use (email or WhatsApp) are subject to those providers’ policies.

6. Retention

Contact messages are kept for as long as needed to handle the request and for reasonable business follow-up, or while a legal obligation applies.

Technical logs follow the hosting infrastructure retention policy, limited to what is needed for operation and security.

7. Your rights (LGPD)

You may request confirmation of processing, access, correction, anonymization, blocking or deletion of unnecessary data, portability when applicable, information about sharing, and withdrawal of consent when processing is based on it.

To exercise your rights, email contato@toigotech.com. We will respond within the applicable legal timeframe.

8. Security

We apply reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or improper alteration, considering the nature of the institutional website.

9. Cookies and similar technologies

Details about cookies and local storage are in this site’s Cookie Policy.

10. Updates

We may update this policy from time to time. The current version and update date appear at the top of this page. Material changes will be reflected in this document.